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About the Organization

Learn about the values, mission and vision of the Panama Canal Authority.


Leader in global connectivity and
driver of progress in Panama


Contribute sustainably
to the prosperity of Panama,
through our valuable
human team connecting
production with global markets
to add value to our customers.


Strategic objectives

  1. Grow the business by increasing the volume of tons to generate higher income.
  2. Diversify revenue through strategic businesses.
  3. Maximize business profitability through efficiency, productivity and effective risk management.
  4. Strengthen customer relationships and strengthen business intelligence.
  5. Ensure the availability in volume and quality of water for the operation of the canal and for human consumption.
  6. Guarantee the application of best business practices and good corporate governance.
  7. Transform the organization by developing its capabilities and competencies.
  8. Proactively strengthen the image, respect and credibility of the Channel.

Corporate values



  • We are honest and straightforward in sharing our thoughts and feelings, the sincerity of which we demonstrate by example.
  • We do not tolerate actions that infringe upon the law and our regulations.
  • We do not allow abuse, misuse or misappropriation of corporate property.
  • We report abuse of corporate patrimony and resources and manipulations of the system to circumvent its objectives,
  • We communicate respectfully and share information, knowledge and experience in a clear and forthright manner within the corporation.


  • We are people of vision. We are demanding of ourselves and committed to the organization’s strategic efforts.
  • We believe in promoting change for the well-being of the corporation and we act accordingly.
  • We join efforts to achieve the organization’s strategic goals.
  • We are motivated by a deep love for Panama, and focus on serving the nation.
  • We are sensitive to the expectations of our human resources and seek an adequate balance between their needs and those of the corporation.


  • In our work, we adhere to the corporate code of conduct and ethics.
  • We show integrity in and are accountable for our decisions and deeds.


  • We manage and safeguard our nation’s most important legacy.
  • We contribute to and participate in the achievement of the corporation’s goals.
  • We accept the consequences of our decisions and actions.
  • We are committed to excellence as a personal as well as corporate duty.


  • We are committed to attain the highest level of efficiency and productivity in each and every activity through our best performance.
  • We add value to our customers.
  • WWe measure our work against the highest international standards of quality and efficiency.
  • We make the best use of our resources and we evaluate each investment according to the corporation’s best interest.


  • We keep our promises and we do not make promises we cannot keep.
  • We satisfy our customer’s expectations the first time and every time.
  • We dedicate ourselves to each customer as if he or she were our only customer.
  • We respond swiftly to our customers’ needs and will not rest until they have been satisfied. ​</li